Privacy Policy

Quick Labs Mobile ("QLM," "we," "our," or "us") is committed to protecting your privacy and safeguarding your personal and health information. This Privacy Policy explains how we collect, use, and protect your data when you use our services or access our website.

1. Information We Collect

We may collect the following types of information from you:

1.1 Personal Information

- Name

- Address

- Phone number

- Email address

- Date of Birth

1.2 Health Information

- Medical history

- Test orders provided by your healthcare provider

- Other health-related data necessary to deliver our services

1.3 Payment Information

- Credit card or other payment details (processed securely through third-party payment providers).

1.4 Automatically Collected Information

- IP address

- Browser type

- Operating system

- Website usage data (via cookies or similar technologies).

2. How We Use Your Information

We use your information for the following purposes:

2.1 To Provide Services

- Scheduling and confirming appointments.

- Delivering in-home lab testing services.

- Communicating results to you or your healthcare provider.

2.2 For Business Operations

- Billing and payment processing.

- Internal record-keeping and analytics to improve our services.

2.3 To Comply with Legal Obligations

- Meeting regulatory and legal requirements, including HIPAA compliance.

2.4 For Marketing and Communication

- Sending appointment reminders, updates, or promotional materials (with your consent).

3. How We Share Your Information

We only share your information in the following circumstances:

3.1 With Laboratories

- We may share health-related information with accredited laboratories to process diagnostic tests.

3.2 With Your Healthcare Provider

- Test results and related data are shared with your authorized healthcare provider.

3.3 With Third-Party Service Providers

- Payment processors, IT support, or other vendors who assist us in delivering services.

3.4 When Required by Law

- In response to legal obligations, subpoenas, or government requests.

4. Your Data Protection Rights

Depending on your location, you may have the following rights:

4.1 Access and Correction

- Request access to your personal and health information or request corrections if inaccurate.

4.2 Data Portability

- Receive a copy of your data in a portable format.

4.3 Opt-Out of Marketing

- Opt-out of receiving promotional emails or messages by contacting us.

4.4 Deletion

- Request the deletion of your personal information, subject to legal and contractual obligations.

5. Data Security

We take appropriate measures to secure your information, including:

- Encrypting sensitive information during transmission (e.g., SSL encryption).

- Limiting access to personal and health data to authorized personnel only.

- Storing data on secure servers.

6. Cookies and Tracking Technologies

6.1 Use of Cookies

- We use cookies to enhance your browsing experience and analyze website traffic. By using our website, you consent to the use of cookies.

6.2 Managing Cookies

- You can disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

-

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their privacy policies before sharing your information.

8. HIPAA Compliance

As a healthcare service provider, QLM complies with the Health Insurance Portability and Accountability Act (HIPAA). This means:

- Your health information is only used for purposes related to your care.

- We ensure the confidentiality, integrity, and availability of your health data.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18 without the consent of a parent or legal guardian. We do not knowingly collect personal information from children.

10. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Continued use of our services constitutes acceptance of these changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected]

12.Acknowledgment

BY USING QUICK LAB MOBILE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READM UNDERSTOODM AND AGREED TO THIS PRIVACY POLICY.