Terms Of Service

Quick Labs Mobile Terms of Service

1. Acceptance of Terms

Welcome to Quick Labs Mobile ("QLM," "we," "our," or "us"). By accessing or using our services, including our website, mobile applications, and in-home diagnostic services, you ("Client," "you," or "your") agree to comply with and be bound by these Terms of Service ("Terms"). If you do not agree, you must not use our services.

2. Overview of Services

QLM provides mobile diagnostic services, including in-home blood draws, lab test coordination, and related health services. Our services are delivered by trained professionals at your preferred location. We do not directly provide laboratory analysis; samples are sent to accredited labs for processing.

3. Eligibility

To use our services, you must:

Be at least 18 years of age or have consent from a legal guardian. Provide a valid physician’s order when required for diagnostic tests. Supply accurate and complete personal and health information during booking and service use.

4. Scheduling and Appointments

Appointment Requests: Clients can request appointments through our website, mobile application, or by contacting our support team. Appointment confirmations are subject to availability and will be finalized by QLM.

Changes and Cancellations: Changes or cancellations must be requested at least 24 hours before the scheduled appointment time. Late cancellations or no-shows may result in a fee, as specified at the time of booking.

Delays and Rescheduling: QLM reserves the right to reschedule or delay appointments due to unforeseen circumstances, such as traffic, weather, or emergencies. Clients will be notified promptly.

5. Payment Terms

Important Billing Information

When scheduling a Quick Labs Mobile™ appointment, you are arranging a convenient in-home blood draw service provided by Quick Labs Mobile. Please note the following billing details for your appointment:

Service Fee:

A credit card is required at the time of scheduling to secure your appointment. The in-home blood draw service fee will be charged after the completion of your appointment.

Insurance Policy:

Quick Labs Mobile™ is a private service and does not bill health insurance plans, including Medicare or Medicaid.

The in-home blood draw service fee is not covered by health insurance and will not be submitted to your health plan.

Laboratory Billing:

While Quick Labs Mobile performs the in-home sample collection, the laboratory tests associated with your blood draw will be billed directly by your designated laboratory (e.g., Quest Diagnostics) to your health insurance under their usual procedures. Any questions regarding lab test billing should be directed to the laboratory performing the tests. By choosing Quick Labs Mobile™, you agree to these terms and understand that the in-home blood draw fee is separate from any laboratory charges.

Refunds: Refunds are issued at QLM’s discretion for services not rendered due to circumstances beyond the client’s control.

6. Client Responsibilities

Accurate Information: Clients must provide truthful and complete personal, health, and scheduling information.

Preparation for Appointments: Clients must follow all preparation instructions provided, such as fasting or hydration requirements.

Safe Environment: Clients are responsible for ensuring that the service location is safe, clean, and accessible.

7. Privacy and Data Protection

Privacy Commitment: QLM is committed to protecting your personal and health information in compliance with applicable privacy laws, including HIPAA.

Use of Information: By using our services, you consent to the collection, storage, and use of your personal information as described in our Privacy Policy.

8.Limitation of Liability

Scope of Liability: QLM’s liability is limited to the cost of services provided. We are not liable for laboratory results, delays caused by third-party labs, or any indirect, incidental, or consequential damages.

Exclusions: QLM is not responsible for issues caused by incomplete or inaccurate information provided by the client; or external factors such as traffic delays, weather, or emergencies.

9.Prohibited Use

Clients agree not to: Use our services for unlawful purposes or in violation of any laws. Harass, threaten, or abuse QLM employees or contractors. Resell or misrepresent QLM services.

10.Modifications to Services
Right to Modify: QLM reserves the right to modify or discontinue services, pricing, or policies at any time without prior notice.

Amendments to Terms: These Terms may be updated periodically. Continued use of our services constitutes acceptance of the updated Terms.

11. Amendment and Modification

We reserve the right, in our sole discretion, to modify or replace these Terms at any time. We will provide at least [30 days] notice before any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

12. Governing Law and Jurisdiction

These Terms shall be governed and construed in accordance with the laws of Florida, United States of America, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

13. Contact Information

For any questions about these Terms, please contact us at [email protected]

14. Acknowledgment

BY USING SERVICE OR OTHER SERVICES PROVIDED BY US, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE AND AGREE TO BE BOUND BY THEM.